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Questions to consider
What account or content are you contacting us about? Please specify the account or content you need help with.
What is your goal? What do you want to achieve with these accounts or data?
Who owns the accounts or data? Are they yours or someone else's?
Platforms involved? Which platforms are the accounts or data stored on?
Do you have access? If the accounts or data are not yours, do you currently have access to them?
Future access? If the accounts or data are yours, do you want someone else to inherit access to them?